Privacy Policy

Privacy Notice

Policy overview Current practices

This privacy policy explains how Dear Sent handles personal data on dearsent.hair. It is written to help you understand what we collect, why we use it, how long we keep it, and how to exercise your privacy choices or request assistance.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

You may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where the law allows. You may also object to or restrict certain processing, and you may withdraw consent where processing is based on consent. Some requests may be limited by legal, security, or recordkeeping requirements.

Available rights may depend on the nature of the data and the reason it was collected.
Requests

How to Make a Request

To make a privacy request, use one of the contact channels listed in this policy and describe the action you want us to take. We may ask for enough information to verify your identity and locate the relevant records. Once verified, we will review the request and respond within a reasonable period or within the time required by applicable law.

We may need information to verify identity before acting on a request.
Data Retention

How Long We Keep Data

We retain personal data for the period needed to respond to your inquiry, maintain records connected to the interaction, meet security and operational needs, and satisfy any legal or compliance requirement. When the data is no longer needed for those purposes, we delete it, anonymize it, or otherwise limit its use, subject to any retention duty that applies.

We keep data only as long as needed for the request, recordkeeping, security, or legal obligations.
Policy Updates

Changes to This Policy

If we make material changes to this privacy policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from its stated effective date, and continued use of the website after that date will be treated as acceptance of the updated notice to the extent permitted by law.

We may revise this notice when our practices, legal obligations, or site features change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support security, delivery, and basic site operation.

We collect only the information needed to handle inquiries and operate the site.
Data Sources

How We Receive Data

We receive personal data when you submit a contact form or otherwise communicate with us. Technical data is collected automatically from your browser or device when you access the website, and privacy preference data may be stored when you set or update your cookie choices.

Most information comes directly from forms or is generated during normal site use.
Cookie Types

Cookies We Use

The website uses essential cookies needed for basic operation and security, and privacy preference cookies that remember your selected settings. We do not confirm the use of analytics or marketing cookies on the basis of this policy alone. Cookie behavior may change if the site is updated, and any material change should be reflected in the policy.

We do not state that analytics or advertising cookies are active unless they are actually enabled.
Cookie Controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies are used for core operation and security, and privacy preference cookies help remember your selected settings. If you disable certain cookies, some features may not work as intended.

Essential cookies remain in use for the site to function, while preference cookies support your saved choices.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We process personal data to respond to contact form submissions, manage service-related inquiries, maintain website security, deliver the site technically, and preserve your privacy preferences. We may also use limited information to troubleshoot issues, prevent misuse, and keep internal records connected to the interaction.

Note
We use data only for the operational purposes described here and for no broader purpose without a lawful basis.
Third-party sharing

Service Providers and Support

We may share personal data with operational service providers that help us host the website, process communications, maintain security, or support technical delivery. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Service providers receive only the information needed to perform their assigned functions.
Contact for Privacy Matters

Contact for Privacy Matters

Email channel
office@dearsent.hair
Phone channel
+91 81217 17050
Postal address
61, Venkatesa Perumal 2nd Street, Chennai City Corporation Limits, IN, 600091
Privacy request channel
Contact Page